Kayak Clarifies Position in Business Travel Marketplace

September 22, 2026 - 04:40

Kayak for Business is making a clear move to widen its reach in the corporate travel market. The company, which has largely worked with large enterprise clients through its partnership with Blockskye, now wants to bring in small and medium sized businesses as well. This shift signals a broader ambition to serve companies of all sizes rather than focusing only on the biggest players.

Eva Fouquet, a senior vice president at Kayak, shared details about this direction in a conversation with Elizabeth West of BTN. According to Fouquet, the company is not abandoning its enterprise roots but is instead building a more flexible model that can work for different types of organizations. The goal is to offer something useful whether a company has thousands of employees or just a few dozen.

At the same time, Kayak is taking a hybrid approach to technology. The company is investing in artificial intelligence tools that can help with booking and managing travel, but it is not rushing to replace traditional online booking options. Fouquet noted that traveler trust in AI is still developing, and many people remain comfortable with familiar interfaces they already know. By keeping both paths open, Kayak hopes to meet users where they are rather than forcing a sudden change.

This strategy reflects a wider trend in business travel, where companies are trying to balance innovation with reliability. Kayak's decision to serve smaller clients while continuing to develop AI suggests it wants to stay competitive without alienating the customers who rely on its existing tools.